Have a question? Find the answer here.

 

Why choose Jet Ski Tours Queenstown?
Experience the thrill of speeding across the water and discovering Lake Wakatipu’s hidden bays and stunning views on a one hour all-inclusive guided jet ski tour with Jet Ski Tours Queenstown.

What do I need to bring?

  • Please bring a credit card (sorry no debit cards) and a form of ID for the jetski rental form
  • Clothes and footwear you can get wet that are suitable for the weather conditions o the day
  • Sunglasses
  • A warm upper layer
  • A windbreaker or waterproof jacket

Do I need to book?
Early bookings are highly recommended due to limited spaces available. To avoid disappointment please book early through our booking form online or call us by freephone on 0508 493 762

How long does the tour last?
One hour on the water. Please allow up to 2 hours for the whole experience. Please check in at our kiosk 15 minutes before the trip time. We will then do a safety briefing and instruction on how to drive the jetskis on the shore then launch the jetskis.

Do I need a licence to drive a jetski on this tour?
No in New Zealand you don’t need a jet ski licence or drivers licence to drive a jetski.

Is there a minimum age to drive?
The minimum age to drive solo or with a passenger is 18 years old.

Is there a minimum age to ride as a passenger?
Yes, our recommended minimum age to ride as a passenger is 8 years old and Jet Ski Tours Queenstown reserve the right to raise the minimum age on days when the lake conditions are rough. A parent or guardian must accompany any children and fill in our child waiver form. If you have children under 8 years old please contact us before booking.

Where do your tours depart from?
Our tours depart from our berths at the Lapsley Butson Wharf, on the Queenstown Lakefront by Earnslaw Park in central Queenstown. Check in at the booking kiosk on the lakefront in front of Patagonia Chocolates, next to Earnslaw Park.

Where do we go on the tour?
On the day your guide will give you a run down of which areas are the best to head to based on the current lake conditions. We start your trip by cruising out of Queenstown Bay. Once we’re past the 5 knot zone marker we can pick up speed and head for Hidden Island. Once there, out of the major boating lanes, there will be 15 minutes for everyone to play around and get used to their jet ski. The final half hour will be a tour following the guide to explore the lake.

What should I wear?
Wear suitable clothes and footwear on the jetski for the weather as you’ll probably get wet and bring a change of clothes in the cooler months. Bring a waterproof jacket or wind jacket if you have one and a warm upper layer like a thermal or a sweatshirt. We also have a limited supply of windbreakers available for use.

Will I get wet?
Yes, it’s highly likely you’ll may end up damp from the spray. Please dress appropriately for the spray and wind chill.

Is there a weight restriction?
Maximum combined weight per jetski for driver and passenger is 230kg.

Is my trip weather dependent?
Yes Jet Ski Tours Queenstown can be weather dependent. Jet Ski Tours Queenstown’s operation can be affected by high swell on the lake, heavy rain or stormy conditions so we ask that you call our freephone number 0508 493 7628 to do a weather check two hours before your trip departs.

Can I drive the jet ski if I have an injury?
If you have any specific medical condition including breaks or fractures or you suffer from back or neck problems please advise us at time of booking so we can assess and advise your suitability to travel. Unfortunately if you are pregnant or have a serious heart condition we do not recommend that you come out on the tour.

Where can I put my belongings and can I bring my phone with me?
Each jet ski has a waterproof compartment in the front and a small drybag where you can put your valuables. You can also leave your bag or belongings in our locked wharf bin.

Can I cancel my booking?
A full refund will be given with at least 24 hours notice prior to your booking. No refunds/changes/transfers with less than 24 hours notice. If you do not show up no refund will be issued.

Do customers need to be able to understand English?
Yes, During the tour verbal instructions will be given by the guide. Drivers and passengers need to be able to understand basic English to go on this tour.

Do I need to be able to swim?
All drivers and passengers will be given a lifejacket so you don’t need to be a great swimmer to come out on a tour but you do need to be comfortable floating in the water in your lifejacket in the unlikely event you fall off your jet ski.